I forgot my password, how do I reset it?

Modified on Sat, 10 May at 9:35 PM


To reset your password, follow these steps

  • While logged out, click on Forgot Password
  • On the next screen, enter your KrillPay account email address or username (same as your krilltag) and click continue.
  • Check your inbox for a 6-digit recovery code that was emailed to you
  • Enter the recovery code and click Continue
  • Create a new password, then confirm your new password.
  • Click Continue


Click Forgot Password

Enter your email address or username. (Your username is the same as your kriilltag)



Enter recovery code


Create a new password





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